FAQ

Where are our items from?

Our items are imported and come from Spain and other parts of Europe following the rules and guidelines of FDA and USDA.


Can I find these items locally?

It is very unlikely to find these items in your local supermarket. This is what makes our site and products unique because you can't find them anywhere locally unless you are in Europe!  Also, most supermarkets do not carry aged meats and cheeses.


What is same day Shipping?

Any order placed before the cut off time of 2:00pm EST is shipped out the same day with the exception of weekends and holidays.


Are there any shipping restrictions?

At Dao Gourmet Foods we ship anywhere within the contiguous United States that does not include Hawaii, Alaska nor Puerto Rico. We also do not  APO/FPO/DPO shipping addresses



What is the Return policy?

At Dao Gourmet Foods we strive to give you  the perfect item. If for any reason you are not completely satisfied with your purchase click here to view our return policy.